State Farm® Insurance Agent Sharlene Downs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rick Underberg
April 10, 2025
5
out of
5
rating by Rick Underberg
"Sharlene and her team are top notch professionals! They are responsive to questions/concerns and are proactive in providing options at renewal time. I have been with several property/casualty companies and came back to State Farm and more importantly Sharlene's organization. We are so happy with our choice!"
We responded:
"Rick, thank you for the wonderful Google review. I am glad to hear you find value in our proactive approach. A little conversation goes a long way. We appreciate working with your family and please feel free to reach out any time. We are always around to help! ~ Sharlene "
Karlen Padayachee
April 2, 2025
5
out of
5
rating by Karlen Padayachee
"I would recommend Sharlene Downs and her fabulous team at State Farm specially Cam, who was very responsive in getting me a quote and following up with me and the dealership to get over all the necessary documentation."
We responded:
"Thank you Karlen for the kind review of Cam. We always appreciate hearing that we made your insurance experience pleasant with our responsiveness and follow up. Hope you are enjoying your new car and thank you for your business. Reach out anytime ~Sharlene"
Nicole Yarbrough
March 28, 2025
5
out of
5
rating by Nicole Yarbrough
"I worked with this office on a mutual customer, and they were amazing to work with. So efficient, knowledgeable, and friendly! Thank you to Sharlene and Ashley, especially!"
We responded:
"Thank you Nicole for the review and for taking care of our customer. Very much appreciated! - Sharlene "
Mary Meyers
March 19, 2025
5
out of
5
rating by Mary Meyers
"Good quality, good value, professional, responsive--all of the above. I have been a client for about ten years and am grateful for the good service of my agent, at Sharlene Downs - State Farm Insurance."
We responded:
"Thank you Mary for the nice review! We appreciate getting to work with you."
Emily Sexton
March 18, 2025
5
out of
5
rating by Emily Sexton
"Sharlene is fantastic! Super responsive, helpful, and knowledgeable. Definitely recommend working with her and her awesome team."
We responded:
"Thank you, Emily, for the nice review. It has been a pleasure working with your family over the years. Reach out any time, always here to assist. ~Sharlene"
Amy Svoboda
March 11, 2025
5
out of
5
rating by Amy Svoboda
"Absolutely incredible experience working with these ladies. We were able to switch from American Family to State Farm in 2 days time and they saved us $8000 a year on our home, auto and umbrella insurance!! In addition we have better coverage! It was a no brainer to make the switch. No icky sales tactics or gimmicks just great to the point service. If you are thinking about shopping around for insurance do not hesitate to contact Mary!!"
We responded:
"Amy, thank you for the fabulous review and shoutout to Mary. We are glad to hear the switch was easy, more coverage for your family and a very nice savings. Reach out anytime and thank you for doing business with us and State Farm! ~Sharlene"
Josh Sorenson
March 7, 2025
5
out of
5
rating by Josh Sorenson
"Great team here. Always trying to help me save wherever I can."
We responded:
"Thank you, Josh for the 5 Star Review. We appreciate your business and always want to help our customers find insurance savings without risking protection. Reach out anytime. ~Sharlene"
kenny wakefield
March 6, 2025
5
out of
5
rating by kenny wakefield
"Sharlene and her team are amazing! They’re always quick to pick up the phone or email with any answers I may need! They helped me make the switch from a different insurance company a breeze! Cam and Sharlene are always so helpful and explain things so well! I will continue to recommend them to everyone!"
We responded:
"Thank you, Kenny for the wonderful review. I'm glad to hear Cam made changing your insurance to our agency a breeze and that your questions were answered quickly and with good explanations. We're always here to help, don't hesitate to reach out to any one of us. ~Sharlene"
Micah Hallock
February 25, 2025
5
out of
5
rating by Micah Hallock
"Sharlene and her team are the best! My family has trusted their team for years! We have referred other friends and family to them and they always pick up the phone or email quick with answers! I could chat with them for hours- Cam and Sharlene feel like friends! NO question is silly to them, they are always so helpful and explain things so well! I will continue to recommend them to everyone!"
We responded:
"Thank you, Micah for sharing your experience! You are right, no question is silly to us. Our goal every day is to make insurance easy and understandable for our customers. It's wonderful to know we feel like friends. Reach out to our office anytime. ~Sharlene"
Tom Kokales
February 21, 2025
5
out of
5
rating by Tom Kokales
"Love Cam! He is a big reason we stick with State Farm."
We responded:
"Tom, we are happy to hear you have had such a positive experience working with Cam, we will make sure to pass along your compliment to him. We appreciate your business and are always here to help! ~Sharlene"
Joan
January 20, 2025
5
out of
5
rating by Joan
"I love working with Cam and the entire staff at Sharlene Downs State Farm Insurance. Cam is very professional and easy to work with whatever your needs are. I highly recommend Cam and staff."
We responded:
"Thank you for the 5 stars Joan and wonderful review of Cam. Cam enjoys helping our customers and it shows in his energy and enthusiasm with our customers. We are always happy to assist you and thank you for doing business with us. ~Sharlene"
Zack Bernstein
January 9, 2025
5
out of
5
rating by Zack Bernstein
"Cam is outstanding. Great to work with and easy to communicate with!"
We responded:
"Thank you for the wonderful review regarding Cam! Glad to hear he made your experience easy Zach! ~ Sharlene "
Warren Cohen
December 22, 2024
5
out of
5
rating by Warren Cohen
"We moved to the Twin Cities in 2008 and Sharlene was recommended to us for our insurance needs. Sharlene and her team have been incredible to work with over the past 15 years! As our family has grown and changed, Sharlene and team have been able to guide us with changes to our insurance to keep our family secure. When our roof sustained significant storm and lightning damage, Sharlene recommend excellent contractors who completed the work on time with the highest quality. We encourage you to contact Sharlene and her State Farm team to see how they can improve your insurance experience."
We responded:
"Warren - thank you for the 5 star review. I am glad to hear you have been well cared for here at the agency from claims to changes in insurance needs. We enjoy working with your family and appreciate your business. Please reach out any time. ~Sharlene"
Lolly Hulsing
December 16, 2024
5
out of
5
rating by Lolly Hulsing
"We lost a necklace, and also needed an auto towed. They have been so kind and prompt taking care of us. Thank to Sharlene, Cam and Mary❤️"
We responded:
"Thank you for the nice review Lolly! Happy to hear your claims went smoothly. We enjoy working with you and Doc, thank you for your business! ~Sharlene "
Nick Oliveri
December 2, 2024
5
out of
5
rating by Nick Oliveri
"Sharlene is the best. She's highly knowledgeable and always available to help. I can't recommend her enough!"
We responded:
"Thank you very much for the great review, Nick! Being available to help our customers is the #1 goal in the office. Reach out anytime, always happy to assist and provide guidance. Thank you for your business, Nick! ~Sharlene"
Deb Plager
November 28, 2024
5
out of
5
rating by Deb Plager
"Always very helpful in finding ways to save money"
We responded:
"Thank you for the 5 Star review Deb! Glad to hear we have been helpful making the most out of your insurance dollar. Thank you for your business and please reach out anytime. ~Sharlene "
AJ Olson
November 26, 2024
5
out of
5
rating by AJ Olson
"We work with Mary at Sharlene's agency, she is the best! Always so knowledgeable and willing to help! Would recommend to anyone and everyone!"
We responded:
"Thank you for the review, AJ. We are happy to hear Mary is always so helpful and yes, she has a lot of insurance knowledge. We appreciate working with you and your family! Thank you for being our customer. ~ Sharlene "
Bernie Wondra
November 12, 2024
5
out of
5
rating by Bernie Wondra
"I was recently in an accident were I was rear-ended. Sherlene Downs' team at State Farm was very supportive and helpful in handling me claim. The checked in with me the verify I was being taken cared of and getting the help I needed and answering my questions. Sharlene Downs handles all of my insurance needs. Her team also reviews my polices regularly and lets me know of policy upgrades."
We responded:
"Bernie, thank you for the wonderful review. I am happy to hear that you are receiving the kind of service you deserve. We always want our customers to feel supported and that we are here to help navigate their insurance situations. Thank you for your business over the years! ~Sharlene"
Steve Sheldon
November 11, 2024
5
out of
5
rating by Steve Sheldon
"Haven been working with Sharlene since we moved to Chanhassen and her team has been wonderful to work with."
We responded:
"Thank you for the 5-star review Steve! We appreciate the opportunity to work with you and I am happy to hear the service has been wonderful for you. Please reach out anytime, always here to help. ~Sharlene"
Fred Dove
November 1, 2024
5
out of
5
rating by Fred Dove
"It was a very great experience talking to State Farm Insurance agent....she let me a very detailed information with regards to the types of policies I can choose from.... It was easy for me to grasp and make a choice of my own. Great job agent S. D. Thanks"
We responded:
"Fred, thank you for the nice review! Glad to hear we made it easy for you to understand your insurance options. Insurance can be confusing so our goal is to make sure our customers understand their options so they can make the best decision for them. Thank you for doing business with us. We look forward to a long business relationship with you. ~Sharlene "
Rosalie Jeanne
October 31, 2024
5
out of
5
rating by Rosalie Jeanne
"Great service & very knowledgeable! I’d highly recommend."
We responded:
"Rosalie, thank you for the nice review. I am glad to hear you are receiving great service. Everyone in the office works hard to deliver the excellent service that our customers deserve. Thank you for being our customer and please reach out to us anytime. ~Sharlene"
Matthew Rosati
October 28, 2024
5
out of
5
rating by Matthew Rosati
"I switched to Stare Farm at the beginning of this year. Sharlene and her staff have been great. Not only have we saved money but we have better coverage now. I highly recommend giving Sharlene and her staff a call."
We responded:
"Matt, thank you very much for the 5-star review. It is always nice to hear that not only did we save you money but provided you better protection for your family. We appreciate your business! Please reach out anytime, we are always here to help. ~Sharlene "
Kadie Iverson
October 25, 2024
5
out of
5
rating by Kadie Iverson
"I highly recommend this State Farm insurance agency! Their team is always ready to answer questions quickly and clearly, making the entire process easy and stress-free. They provide excellent support and guidance, ensuring I have all the information I need. If you’re looking for a reliable and responsive insurance agency, this is the place to go!"
We responded:
"Kadie, thank you for the wonderful review. I am so happy to hear working with us is easy and stress-free. We appreciate you and the opportunity to be your insurance agency! Thank you for your business. ~Sharlene"
Peter Nester
October 24, 2024
5
out of
5
rating by Peter Nester
"Excellent service all around. Questions are always answered thoroughly and promptly. We are in good hands with the crew over at State Farm! Would recommend to anyone with insurance needs."
We responded:
"Thank you, Peter for the 5 star review! I'm glad to hear that our team has been able to provide you with the prompt and professional service you deserve. Thank you for being our customer, we appreciate your business! ~ Sharlene "
Skip Nelson
October 24, 2024
5
out of
5
rating by Skip Nelson
"I would highly recommend State Farm, specifically Sharlene Downs and her staff to anyone either looking for insurance for the first time or if you’re looking for a new provider. Her staff goes above and beyond to explain how each policy can benefit your specific needs. They have always been there when I’ve needed them most and look forward to continuing working with them."
We responded:
"Skip, thank you for the wonderful review. We have greatly enjoyed working with you and your family over the years. We look forward to maintaining our exemplary service and are here when you need us. ~Sharlene "